Why FLC Chose Dakota Software

FLC selected Dakota Software to transform how training was delivered, tracked, and reinforced throughout their organization.

EHS Director, Frank Dunlap, formulated a roll out strategy focused on identifying areas of risk and sharing of information between their safety teams. With nearly a quarter century of safety experience and a Masters of Engineering in Advanced Safety Engineering, Frank knew that humans are constantly managing risk, real time, during their work days. He recognized that data and information are the currency of safety and sought to help those managing the work by putting meaningful information in their hands. As such, he prioritized building a safety feedback loop, training their inside safety teams, and conducting Human Error Root Cause Analysis’ (RCAs).

Implementation Highlights

They began with Dakota Scout for capturing incident and near miss data. They use it to collaborate on issues and conduct RCAs using the configurable alerts and journals. Corrective actions are created and tracked to closure in Dakota Tracer. Utilized by their Learning Teams, the steps for each job and process are outlined along with potential failures. This information is used during tailgate and pre-shift Injury Prevention meetings to defend against incidents and help ensure that they “fail safely.”

The Results

When events do occur, they use this information to move beyond the traditional root cause approach and focus on operational learning questions such as “What makes this job difficult?” and “Do you have the right tools?” Utilizing ProActivity, FLC succeeded in their goal of improving safety culture and outlined a winning strategy for engaging employees by putting information in the hands of those at the “sharp end” of safety.